Questions, answered plainly.
No jargon, no dodging. If something's missing here, ask us directly. That's what the call is for.
How is Vertex different from a typical agency?
We're boutique on purpose: no account managers, no hand-offs. You get a direct line to Brad and Remel, the two people actually doing the work, and we use AI internally to move faster and sharper than agencies twice our size, without passing the overhead on to you.
How much does it cost to work with you?
We price on the value we create, not our overheads, and in practice, we don't talk hours with clients, just results. As a rough starting point: a starter audit is from £450, a growth partnership on one or two channels is from £2,100/mo, and a full-funnel retainer across web, SEO, email and paid is from £4,800/mo. Every quote is built around your specific pain points.
Do you only work with furniture, wholesale and manufacturing brands?
No. Our outreach has focused on a handful of sectors, but that's where we've proven the model, not the limit of who we work with. We're organic search and sales specialists across any ecommerce brand with a real product and real ambition.
What if we're not the right fit?
Then we'll tell you honestly, even if the answer is "not us." The first call has no pitch deck attached to it; it's there to work out whether we should be working together at all.
What platforms do you build on?
Shopify, headless, and fully custom builds: whichever fits the brief, not whichever we're most comfortable selling.
Do you offer one-off projects, or only ongoing retainers?
Both. The starter audit is a one-off engagement: a full-funnel review, pain points, and a prioritised roadmap. The growth partnership and full-funnel retainer are ongoing, run and reported monthly.
How do we get started?
Book a call. Tell us what's not working, and we'll come back with either a call time or an honest read on whether we're the right fit.
Still have a question?
Ask us directly. No pitch deck, no hard sell, just a straight answer.